The RadioLink ISP service shutdown began when RadioLink Internet abruptly ceased operations and cut communications, according to local reports, leaving hundreds of homes and businesses without service.
The company owner, Daniel Petsinger, shut down corporate communications, took the website offline, and told customers the business dissolved, as reported by ABC 6 News and KTTC.
RadioLink filed for Chapter 7 bankruptcy and formally closed operations on June 1, with the company directing inquiries to the U.S. Bankruptcy Court District of Minnesota, according to a press release cited by ABC 6 News and case information reported by AOL.
Customers first noticed outages when their internet and phone access stopped working, and some later received a short email confirming the closure, customers told ABC 6 News and KTTC.
Individual users quoted by KTTC included Allison Ludeman, who said she relied on RadioLink for remote work and cell phone connectivity at her Steele County home, and Kayla Sikel, who said the company website and phone numbers were gone before she read the closure notice.
Some customers reported prepaid subscriptions that became unusable, and RadioLink directed refund or claim inquiries to the bankruptcy court, while the company told KTTC that customers seeking refunds should contact the Minnesota Bankruptcy Court.
Investigation Reaction And Broader Context
The shutdown followed a dispute over RadioLink equipment on New Richland's water tower, where an agreement that had covered equipment placement from 2013 to 2018 remained in place informally, according to KTTC and ABC 6 News.
New Richland city administrator Tyler Lendt said the city council voted in May 2026 to remove the equipment with 60 days notice and that the city gave formal notice the next day, according to KTTC and ABC 6 News.
Petsinger alleged the cities of Ellendale and New Richland violated the Telecommunications Act of 1996 by curtailing broadband competition, as reported to KTTC, and Lendt said the council acted to ensure fair compensation and to protect city infrastructure.
Minnesota Attorney General Keith Ellison issued a consumer alert and opened an investigation into why customers were not given advance notice, the Attorney General's office said in statements reported by AOL and KTTC.
The Attorney General advised customers to preserve records, contact payment sources for possible chargebacks, and file complaints with his office, as detailed in AOL's coverage of the closure and ensuing consumer guidance.
News reports also placed the closure in a wider industry context, noting pressures on smaller broadband providers and the loss of federal consumer subsidies, observations that appeared in the AOL summary of industry trends following RadioLink's bankruptcy.
