ChatGPT Outage Causes Elevated Errors Before Services Resume

A laptop computer lit up in the dark (Photo by Adrian González on Unsplash )

A laptop computer lit up in the dark (Photo by Adrian González on Unsplash)

Summary
  • Down Detector logged over 12,900 reports tied to ChatGPT problems
  • OpenAI said it identified elevated errors and was implementing a fix
  • OpenAI listed ChatGPT uptime at 98.67 percent among services
  • Author Shikhar reported ChatGPT later appeared back online at 1:17 PM PST

ChatGPT outage hit users midday when reports began appearing on Down Detector at about 12:08 PM PST, and the issue showed elevated error rates for many customers. Down Detector logged more than 12,900 instances of trouble, with about 99 percent of those reports tied to ChatGPT, as reported by the monitoring site.

OpenAI acknowledged the disruption on its official OpenAI Status page and said it had identified elevated errors for the impacted services and was working on a fix. OpenAI also noted the incident had been ongoing for 10 minutes at the time of its update, while users had been reporting problems on Down Detector for more than 30 minutes.

According to OpenAI, affected users may have experienced trouble logging into ChatGPT accounts, having conversations with the chatbot, uploading files, or using voice mode. The company also lists ChatGPT with the lowest uptime among APIs, ChatGPT, and Sora, at 98.67 percent, as reported by OpenAI.

The article's author Shikhar confirmed that the chatbot was not generating responses during the outage, while noting that he could still log into his account. An update to the report said the service appeared to be back online by 1:17 PM PST, at which point ChatGPT was generating responses and reading uploaded files again.

Related Service Disruptions And Platform Moves

The report placed this interruption in a pattern of recent service issues across AI and social platforms. It noted that Anthropic's Claude suffered an outage about a week earlier, during which hundreds of users saw a "This isn't working right now" error and some encountered problems with the login pipeline.

The article also mentioned separate, non-AI disruptions, saying TikTok experienced long service interruptions soon after a US operations deal was finalized, and that X was down for a couple of hours two days earlier, affecting thousands of users. These incidents were cited as context for the sector's recent reliability problems.

The coverage balanced the outages with product developments. It reported that OpenAI launched the ChatGPT Codex app for macOS and that Apple announced Anthropic and OpenAI models will be available for agentic coding on the Xcode platform following a recent update. The article framed those moves as recent developments alongside the outages.

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