Facebook outage reports began early in the morning as users around the globe found themselves logged out and unable to access Facebook and Instagram, according to widespread user reports and live tracking of the incident.
The interruption began shortly after 9:30 a.m. ET, which corresponds to about 6:30 a.m. PT, when users first reported problems on other platforms such as Reddit, and apps began returning generic or misleading error messages.
Affected users reported that Facebook for iPhone erroneously instructed them to check their internet connection and that Instagram displayed the message "Sorry, something went wrong. We're working on getting this fixed as soon as we can," according to initial coverage of the outage.
Facebook Messenger also showed performance issues for some users while other Meta-owned services appeared less affected early on, and Meta had not immediately commented in the first hours of the outage, the reporting noted.
CNET and other outlets tracked the incident in real time, and CNET posted an update at 8:12 a.m. PT saying Facebook and Instagram were slowly coming back online as it appeared Meta had resolved the outage.
Scope Numbers And User Impact
Independent outage trackers showed large spikes in error reports during the disruption, and Downdetector reported more than 80,000 Facebook problem reports around 7:15 a.m. PT, with an earlier peak above 132,000 at about 6:50 a.m. PT, according to CNET coverage that cited Downdetector data.
Instagram reports peaked at roughly 9,500 around 6:54 a.m. PT and Facebook Messenger also hit high error rates, exceeding 16,000 at its peak as recorded by Downdetector, the reporting said.
The VPN provider NordVPN recorded 27,649 Facebook outage reports between 6:30 a.m. and 7 a.m. PT and later showed a much smaller count at 8 a.m. PT, indicating a substantial drop as services began to return, according to the outage pages referenced in coverage.
By about 8 a.m. PT many users regained login access, though some continued to see glitches such as missing left sidebars, slow loading stories, and limits on posting photos, reactions or comments, as reported by users and tracked platforms.
Meta later acknowledged the interruptions and provided an update on X through Andy Stone, a member of Meta's communications team, saying "We're coming back, though it may take a bit of time for everything to be fully back to normal," and outlets continued to monitor residual reports and Downdetector counts.
