whatsapp users reported widespread problems with the browser version of the messaging app after many were redirected to a Facebook login page while scanning a passkey through the mobile app to sign in, according to user reports and outage tracking data.
Complaints surfaced on Tuesday afternoon as hundreds of users noted errors opening WhatsApp Web, with reports coming from the US and several Asian countries including Malaysia and Singapore, the outage tracking site Down Detector showed.
Down Detector recorded more than 200 reports in the US under the WhatsApp listing and showed that 48 percent of reported issues involved the website, 21 percent involved the app and 19 percent concerned logging in, the platform said.
WhatsApp had not issued a public statement about the disruption as the reports spread across social media, leaving users to report screenshots and describe the experience of being taken to Facebook instead of their expected web session.
Reactions And Context
Users voiced frustration and concern in online posts, with one sharing a screenshot and asking why WhatsApp Web opened the Facebook login page and another warning against logging into Facebook via WhatsApp Web, citing a third party security product claim.
Some posts mixed annoyance with humour, including a message joking about internal Meta systems and a number of users criticizing what they described as a blurring of boundaries between Meta products, saying they did not want Facebook accounts linked to their messaging use.
The outage tracking data suggested the problem affected a significant number of people globally, though WhatsApp does not break out exact Web user totals. As reported by the source material, the messaging platform itself has around 3 to 3.3 billion monthly active users globally in 2025–2026, and between 100 and 124 million monthly active users in the US.
Observers on social media and the outage tracker treated the incident as notable because of the scale of reporting and the sensitive nature of authentication flows, while users called for clarity and warned peers to be cautious during the issue until the company provided information.
